At FixRunner.com, we strive to always meet your expectations and solve your WordPress-related problems. We are confident that we can assist you as our team of WordPress experts has gathered extensive experience in providing solutions for all types of issues. In some rare cases, though, due to factors beyond our control we may not be able to deliver a satisfying solution to your problem.
This is why we have put in place a Money-Back Policy: if we can’t fix your issue, we will refund the amount you paid us.
The details of the Money-Back Policy are as follows:
For One-Time Support: If we are unable to solve your problem, we will refund the fee to you.
For Custom Design: If we are unable to provide you with the custom design solution agreed upon, we will refund the fee to you.
For Programming: If we are unable to solve your programming issue, we will refund the fee to you.
For Subscribers: If we have been unable to solve your problem and you wish to cancel your subscription package, we will be happy to do so without making any further charge.
**If a Subscriber has renewed their service at FixRunner.com and requests a refund, FixRunner may charge a cancellation fee of 20% of the total amount to cover any fees related to the cancellation.
We want you to be happy with the service provided by FixRunner.com and we welcome your feedback and comments. Please share your thoughts with us on how we can improve – we’d love to hear what you think: support@fixrunner.com
