WordPress Survey Plugins – Top Plugins for Customer Survey & Feedback
What are WordPress survey plugins, and why should you use one? Well, this article provides an answer to this question.
It’s okay to trust your ‘gut feelings’ when making very simple decisions. But, when you need to make critical business judgments, you should use a survey.
A survey is a collection of questions used to obtain information from a group of people. It is also one of the most effective and reliable ways of knowing what your customers think.
So if you are wondering how to satisfy your customers better, compile a list of relevant questions and let them tell you. Similarly, companies like Apple, Siteground, and Starbucks, improve their services based on the data derived from surveys. You also should do the same.
Fortunately, collecting user feedback via surveys is a piece of cake especially if you own a WordPress website. There are many WordPress plugins designed especially for this purpose. We’ll discuss eight (8) of them shortly.
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What to look out for in a WordPress Survey plugin
When you need to collect user feedback, the first thing to do is to select from the best WordPress survey plugins. So, how do you decide which one to go for?
Good Quality
The most important feature to look out for in a plugin is its quality. This is because WordPress survey plugins are not equal. Some are coded to high standards and work flawlessly, while others cause problems on user sites. Therefore, plugins with low quality could affect your site’s speed and security.
So to know how good a plugin is, check it’s ratings and read third-party reviews. Also, check it’s update history to know if it’s being maintained.
Easy to use
Creating a survey form in WordPress shouldn’t be a herculean task. Why spend all day trying to set up a simple survey? Consider going for a plugin that comes with some easy to customize templates. Or one that uses a drag and drop form builder.
Appearance
When creating surveys, appearance matters. So Thrill your audience with stylish and beautiful looking survey forms. An ideal survey plugin should help you create visually attractive and engaging forms.
Reporting
After completing a survey, you may need to view the results in the charts. So go for a plugin that gives you many reporting options to choose from.
Sharing
Would you like to share survey results on your site? Then get a plugin that lets you embed your results on your website easily.
WordPress Survey Plugins
Surveys are useful whether you own a large eCommerce store or a small health blog. Or how else can you tell what your customers think if you don’t ask? When done correctly, surveys can help you gain and retain more customers.
So here are some plugins through which you can collect user feedback. Check out the features of each plugin and then decide which one to use.
1. WPforms
WPforms is a popular contact form plugin in the WordPress space. It comes with some powerful features with which you can design smart forms and surveys.
If you know how to handle a computer mouse, then you can use WPforms. Yeah, it’s that simple. You only need to drag a feature and drop it wherever you want (using the drag and drop form builder).
Further, the ‘surveys and polls addon’ enables you to create highly engaging survey forms. It also comes with templates that are highly customizable.
Would you like to ask questions in various formats? Then WPforms has you covered. You can choose any of these: Likert Scale, Checkboxes, Radio Buttons, Dropdown Field, Text Field, and Rating Field.
This plugin has the conditional logic feature which helps you create a more dynamic survey form. This means the next question will be based on a user’s previous answer.
So to enable this feature, tick the ‘enable conditional logic’ checkbox. And then set the rules.
The survey reporting feature of this plugin is something to love. You can view your results in a pie chart, bar chart, or line graph.
You can even export the survey reports, print them as well as share on social media.
2. Quiz and survey master (QSM)
Looking for a free plugin to help you create an unlimited number of WordPress surveys (and quizzes)? Quiz and Survey Master plugin (QSM) would do the job!
It is easy to use and has an incredible 4.8 out of 5-star rating.
With this plugin, you can create multi-page surveys, customize your text, as well as ask different types of questions (multiple-choice, open answers, drop down, multiple responses, and true/false).
When a user completes a survey, you can further strengthen your relationship with them by sending them a ‘thank you’ mail. And that’s not all. Other features of the QSM plugin include:
- Sharing survey results on social media
- Setting time limits for quizzes or surveys
- Keeping track of the time a user spends on a survey.
You can start creating surveys in your WordPress dashboard once you install the plugin. See how the interface looks.
This highly customizable plugin can even be extended with the premium addons. Some of the available add-ons include;
Reporting and analysis: used to analyze your results. Also lets you display the results in bar, pie, word count, and box plot chats. It costs $35 for a single site.
Email Marketing: this addon lets you add users who take your survey to your list of subscribers on MailChimp (or any other Email service). Costs $25.
Funnel optimization: you would love this addon if surveys are a part of your marketing and conversion strategies. It allows you to track your survey submissions on Google analytics. Costs $35.
Export results: with this addon, you can export survey results into CSV. Costs $25.
3. Wp-Polls
If all you need is a basic tool to create a simple survey for your WP site, WP-Polls may be your best bet. This free plugin is customizable and rather easy to use.
Although you can only collect responses via checkboxes and radio buttons, WP-polls comes with some features you’ll love:
- You can set a start and expiry date for your poll
- Users can see the results as soon as they cast their votes
- It is customizable via CSS styles and templates
- You can also decide who answers your surveys (registered users, guests, or both).
4. BuddyPress Polls
BuddyPress Polls is an intuitive plugin designed to create a poll activity like any other BuddyPress activity. In addition, it offers simple yet advanced functionalities to create and manage poll activities.
Functions:
- It allows your audience to participate in a simple yet organized way.
- Allows complete controls over each poll option’s limit and closing date and time.
- An excellent way to re-engage members using an old post to boost more views.
- Manage color schemes and add related images with poll descriptions.
- Enables you to ask questions with your community members and get responses.
- Enable community members to view voter names and poll results.
5. Responsive poll
The Responsive Poll plugin is a perfect combination of simplicity, variety, and class. This fully responsive plugin lets you create an unlimited number of polls. It is also easy to install and use.
After concluding a survey, the plugin allows you to view the results in WP admin area through seven (7) animated chart types.
Further, the plugin is fully customizable and as such can display many polls on one page.
See some other features of this plugin.
- It is responsive.
- You can add images and videos to your surveys.
- Easy-to-use interface.
- You can also create any number of polls.
- Easy to install, customize, and use.
- Supports many languages.
- Surveys are easy to embed on your WordPress site.
- Many designs to choose from.
- Ability to duplicate polls and themes as well as,
- You can edit and delete polls after creating them.
The free version of this plugin offers you limited features. However, to enjoy more features, upgrade to the personal ($15), business ($25) or development ($35) plans.
6. Ninja forms – WordPress Survey Plugin
Ninja forms plugin is surely one of the most popular WordPress plugins in the WordPress repository. It is loaded with features through which you can create beautiful forms and surveys, connect with CRM, get more leads, generate PDFs, etc.
This easy to use plugin comes in both free and paid versions. However, to create surveys, purchase these two addons – conditional logic and the multi-part forms addons.
The conditional logic addon helps you build a smart survey form that changes as a respondent fills the form. The multi-part addons, on the other hand, lets you divide a long intimidating form into shorter ones. Each add-on costs $49 for a single site.
Other Features
- Drag and drop form builder.
- Advanced Analytics.
- Easy-to-use interface.
- Many customizable form templates to choose from.
- Translated into over 16 languages.
7. Poll, Survey, Form & Quiz Maker by OpinionStage
This plugin lets you create interactive content from existing templates or from scratch. It does a great job of catching the attention of visitors and keeping them glued until all questions are answered.
Certainly, polls, surveys, forms, and quizzes, can be designed with this plugin. It is also responsive and mobile-friendly.
Other features:
- Easy to use.
- Integrates with top email marketing services.
- Email notification when surveys are submitted.
- Hundreds of templates to choose from.
- Is is also easy to embed on your site.
- Integrates videos and images into polls.
- Supports more than 42 languages.
- Includes conditional logic.
Poll, Survey, Form & Quiz Maker by OpinionStage is an open-source plugin and is free to download.
8. FormCraft – WordPress Survey Plugins
FormCraft is a WordPress contact form plugin best known for its ability to create responsive, beautiful, and stylish forms. Its drag and drop form editor makes it easy for anyone to use without any coding experience.
Just like many other plugins, FormCraft also has a free and a premium version. The free version comes with a lot of features but would leave you hungry for more.
Basic Features:
- Fast and lightweight.
- Looks good on all devices.
- Also supports multiple field types.
- Easy to embed forms on-site through shortcodes.
- Email notifications.
Premium features:
- Conditional Logic.
- Email services Integrations (MailChimp, Aweber, GetResponse, Campaign Monitor).
- Advanced form analytics.
- More than 20 form fields which include special survey fields like sliders and star ratings.
- Form auto-save feature.
- Highly customizable.
- It also sends automatic emails to your respondents.
- More templates to choose from.
- Form export via CSV.
- Many add-ons to improve functionality, like ReCaptcha, multi-page forms, signature pad, user registration, form to post, multisite, etc.
If you require any of these premium features, you would certainly have to shell out $36.
9. Forms by CaptainForm
Forms by CaptainForm is an easy-to-use form builder for WordPress sites. The plugin comes as a complete package. It also does not require the future purchase of add-ons.
This WordPress form builder is helpful in designing any type of contact form through its drag & drop visual editor. It has more than 25 form fields which include name, contact details, google map, social media buttons, digital signature as well as file uploads.
You may also subscribe to any of the four service plans: Regular plan (free), Apprentice ($35), Master ($95), and Hero ($195) plans.
Features
- Reliable customer support.
- Integrates flawlessly with MailChimp, Google Drive, PayPal, SalesForce, Stripe, Authorize.net, and a lot more.
- Over 30 customizable templates.
- Forms also look great on mobile devices.
Frequently Asked Questions
Here are FAQs about WordPress Survey Plugins
What are WordPress survey plugins, and why should I use them?
WordPress survey plugins allow you to create custom surveys and questionnaires for your website visitors. You can collect feedback, opinions, and other information that can help you improve your website, products, or services. Using survey plugins can also help you engage with your audience and build relationships.
What are the top survey plugins for WordPress?
There are many survey plugins available for WordPress, but some of the most popular ones include WPForms, Gravity Forms, Formidable Forms, SurveyMonkey, and PollDaddy. Each plugin has its own set of features and capabilities, so it’s important to choose the one that best suits your needs.
Can I customize the surveys created using these plugins?
Yes, you can customize the surveys created using these plugins. Most survey plugins come with a drag-and-drop form builder that allows you to add, remove, or modify fields and questions. You can also customize the design and layout of your surveys to match your website’s branding and style.
How can I view and analyze the survey results?
Most survey plugins provide you with detailed reports and analytics about your survey results. You can view responses, analyze data, and gain insights about your audience. Some plugins even allow you to export the data to popular formats like CSV or Excel for further analysis.
Conclusion on WordPress Survey Plugins
Polls and Surveys can surely help you make very critical business decisions. Start by installing the right plugin and create lovely survey forms for your site visitors.
We have listed eight (8) of the plugins through which you can effectively conduct surveys.
Have you used any of these survey plugins? What was your experience like?
